Update
Please note that Main Registration has now closed.
Late Awardee Registration will open Wednesday 4 September and will close 13.00 (BST) Friday 20 September 2024.
The university reserves the right to close Late Awardee Registration before this time if event capacity has been reached.
Please note that as Main Registration has now closed, 'Modifying your registration' is now disabled. If you wish to change any registration details, please see the answer below to 'I need to change my attendance details after registration has closed' and 'I need to change other registration details after registration has closed'. For graduands registering during Late Awardee registration, you will also have to use these methods to amend any registration details.
All other FAQs below still apply.
These are the FAQs for registration. Please find all other information on Graduation directly from Imperial College London's Graduation website, including our Graduation FAQs section there.
When will registration for Graduation close?
The registration deadline for Commemoration Day 2024 is 13.00 (BST) Thursday 29 August 2024.*
After this date, you will not be able to register to attend Commemoration Day or defer your graduation.
*Please note that the university reserves the right to close registration before this time if event capacity is reached.
I completed my registration for Commemoration Day, and I did not receive a confirmation email.
When you register for Commemoration Day, you will receive a confirmation email from Imperial-College@idloom.events shortly afterwards. If you don't receive your confirmation email 10 minutes after you complete registration, refresh your inbox and check your 'Spam' or 'Junk' folder.
You can check you have entered the correct email address by returning to the registration form by selecting 'Modify my registration'. (see below)
If you are still having issues, contact the Graduation Team at graduation@imperial.ac.uk.
I need to resend my confirmation email.
Return to the registration portal and on the dropdown menu of the Register button in the top right hand corner of the screen, select 'Resend my confirmation email'. Enter your email address when prompted, and your confirmation will be sent to you shortly.
I need to edit my attendance or change my details. / 'Modifying your registration'
If you need to change any information in your registration, the deadline is 13.00 (BST) Thursday 29 August 2024.
To update your registration details, return to the registration portal and on the dropdown menu of the Register button in the top right hand corner of the screen, select 'Modify my registration'. Enter your email address when prompted. You will receive an email containing the link to your form where you can update your details.
Alternatively, use the link in your confirmation email.
I need to change my attendance details after registration has closed.
If your circumstances change after registration has closed and you can no longer attend graduation, please let us know by filling in this request form and request to change your attendance to graduating in absentia. (This section of the form will only be available after registration closes. Modification of your registration form will not be monitored after registration has closed. If registration has not closed, see above for modifying your registration.)
After registration has closed, we only accept requests to defer in extenuating circumstances. You will be able to outline details when submitting the request form and we will come back to you with a final decision. Examples of an exceptional circumstance is a bereavement or serious illness. Please note that if you have deferred your graduation once before, you cannot defer again.
I need to change other registration details after registration has closed.
If you need to change your registration details after 13.00 (BST) Thursday 29 August 2024 contact the Graduation Team using graduation@imperial.ac.uk.
How will I get my e-tickets?
You will be emailed your e-tickets approximately two weeks before your graduation ceremony.
Please note the confirmation email you receive after registering is not your e-ticket.
E-tickets from Imperial-College@idloom.events will contain:
- Your registration details. You will need to show this to the Graduation Team before you can collect your gown and head to the Royal Albert Hall.
- Gown collection details.
- Your ticket for the ceremony at the Royal Albert Hall.
- Your Departmental Reception pass (if selected during registration).
If you bought Departmental Reception passes for your guests, these will be sent separately from Imperial-College@idloom.events.
If you bought guest ceremony tickets, these will be sent separately from
e-tickets@royalalberthall.com.
What is the difference between guest ceremony tickets and guest Departmental Reception passes?
Guest ceremony tickets grant guests access to the graduation ceremony at the Royal Albert Hall. These can be purchased via the Royal Albert Hall webpage link included in your confirmation email after registering. For further details refer to step two of the registration process. You will receive a confirmation email from the Royal Albert Hall shortly after paying as proof of purchase. E-tickets will be sent approximately two weeks before the ceremony. You do not need to purchase your own ticket to the ceremony, only those for any guests you wish to attend.
Departmental Reception passes are different, and grant access to the Departmental Receptions held at venues across the South Kensington campus. Departmental Reception passes are purchased separately from ceremony tickets, as part of step four of registration. You should receive a confirmation email from Imperial College London shortly after payment, as proof of purchase. Graduand passes are complimentary, but graduands do need to register for these through the link in step four. Guest passes cost £15 per person, and are initially limited to two per graduand. These must also be purchased in step four. Guest Departmental Reception passes will be sent approximately two weeks before the ceremony.
Can I buy extra tickets?
All Graduands are initially able to buy two guest ceremony tickets and two guest Departmental Reception passes, which can be purchased during the registration period.
If there are tickets remaining after this initial sale, we will notify all registered graduands by email of a second purchasing window, during which the remaining tickets will be sold on a first-come, first-served basis.
Can I get a refund for guest ceremony tickets or guest Departmental Reception passes?
You can use this request form to request a refund for any purchased guest ceremony tickets or Departmental Reception passes. All refunds must be requested by 13.00 (BST) Wednesday 2 October 2024, as stated in the Terms & Conditions.